Threema_No_Support

Hi @Skipper Appreciate you jumping in but think this is being deralied/off topic. The current issue has nothing to do with the Distribution List. That was 3 months back. And the feature has not been used again after discussing it with Support at the time and matter of fact, that distribution list has been deleted, so I couldn't tell you how many people are in it as it was 3 months ago or whenever that issue happened (again, which is now resolved 3 months ago with Threema Support and is not…

@Claus just for some clarity for both of us my friend, below was DM to me on the previous issue, but I still don't know why it happened on the current issue with Threema Desktop sync issue Just so you know, you're not being reported by anyone, you're being auto-blocked by the system because you're sending a lot of messages at once to a lot of recipients.

[…] I appreciate your feedback and certainly didn’t intend for my username to cause any offense. It was created in haste while focusing on solving a technical issue, hardly a statement of any kind. I’m surprised something so trivial could be taken personally, especially in a context where the name itself is simply a reflection of the problem at hand. That said, I apologize if it upset you. It was never my intention, and I’ll keep your perspective in mind moving forward. Thanks for taking the…

[…] There is no detailed message. I just know it is, because few months back I used another one of Threema provided features, the Distribution List (DL), and even though this is a feature provided by Threema bundled into the app, my account got blocked when I sent out my first message in the DL. Had to email Support then, waited 4 days till they replied and advised me my account got marked as spam and they unblocked it. Exact same behavior is happening again. This is incredibly frustrating,…

Hi Julian, I do not see the yellow/red horizontal line threema.ch/netcheck are all green and working Yes, I believe their spam bot incorrectly got me. What happened was I downloaded Threema Desktop, went to sync, after few minutes I thought was frozen so disconnected and was going to sync again, but before I did that, I replied to messages for about 5 minutes. Then this happened. Which is why I believe their spam bot mistakenly got my account And now, I have told the above to Support and…

Hi, is anyone else having issues with getting replies from Support? My account is locked from their side and need it unfrozen asap. The Support page says takes up to 3 days but we are well past that date Have emailed 8 days ago. They finally replied yesterday 1 time with a generic email, I replied with the issue and nothing since Used a separate Threema account to message their support and same thing, a generic message, and when I replied with the issue, they haven't responded again in 5 days…