Сan we change or unlink email and Threema license?

Stelle deine Frage öffentlich an die Threema-Forum-Community - über 4.800 Mitglieder helfen dir weiter. > Frage stellen <
  • Backstory - I received several Threema promo codes during Threema egg hunt.
    And I forgot about these promo codes.
    Shortly before the new year I remembered about the codes,, but it was too late to give out these promo codes.
    So I activated them, and accordingly indicated my Email box.
    I would like to eventually give these received licenses to random people on forums, but I would not like to keep the connection between email and license number.
    Is this possible, anyone knows?

  • schlingo
    I guess you misunderstood the question. Its about the link between the Shop-License and the Purchase-/Redeem-Emailaddress and not about the Threema-ID and Emailaddress -Link to find an Threema contact by addressbook sync.

    tommynok
    It seems there is no way to unlink the Shop-License and the Purchase-/Redeem-Emailaddress. But afaik it is only to receive it once or recover it by email in case you lose the license key. So there should be no way (except from Threema itself, but even they might could not do it in this direction) to recover the email address only by the used license key. Maybe ask the official Threema support directly about this (and let us know here ;) )

    Einmal editiert, zuletzt von Robby (4. Januar 2025 um 16:17) aus folgendem Grund: Tippfehler

  • Ist ein deutsches Forum hier, deshalb antworte ich auf deutsch. ;)

    Ich habe den Support eine ähnliche Frage gestellt. Es ging darum, dass ich zum Kauf einer Lizenz eine E-Mail Adresse genutzt habe, die mir in absehbarer Zeit nicht mehr zugänglich ist. Nun könnte es ja sein, jemand anders bekommt eben diese E-Mail Adresse zugeteilt. Dieser jemand könnte dann meiner Lizenz habhaft werden.

    Um den Fall grundsätzlich auszuschließen wollte ich die bei Threema hinterlegte E-Mail Adresse ändern lassen.

    Keine Chance.

    tommynok Use deepl.com to translate. :)



  • tommynok
    It seems there is no way to unlink the Shop-License and the Purchase-/Redeem-Emailaddress. But afaik it is only to receive it once or recover it by email in case you lose the license key. So there should be no way (except from Threema itself, but even they might could not do it in this direction) to recover the email address only by the used license key. Maybe ask the official Threema support directly about this (and let us know here ;) )

    Before asking the question, I searched and it seems that Threema doesn't have such an option. But I decided to double-check and ask the collective mind.
    Probably I'll have to overcome my laziness and ask the official support. But I'm afraid that they will answer the same.
    I'm not so afraid that someone will find out my email address. This is rather for complete transparency and honesty in front of those people to whom I can give these licenses.
    Well, that is, I wanted to depersonalize the licenses as much as possible...

    Ist ein deutsches Forum hier, deshalb antworte ich auf deutsch. ;)

    tommynok Use deepl.com to translate. :)

    It seems your answer has clarified a lot. I mean the inseparable connection between license and email.
    (I hope I understood correctly, since I rely entirely on Google Translate)

    And yes, I know that this is a German forum. But I admit that even in English I write using machine translators. At least with my basic level of English I can edit the text a little before sending it. But the text in German will be totally incomprehensible to me, and I'm afraid that it will be very bad, after using only machine translation.


    Many thanks to all who answered :thumbup: